asked Aug 7, 2016 at 5:18am
Hp HP OfficeJet 6500A

takes two or three pages at a time

how do I get it to take only one page at a time?

On the bottom of the tray there is a small rectangular pad that is directly below the pickup roller. That is the separation pad. It acts as a brake to keep more than 1 sheet feeding, When it gets worn, it lets more than 1 sheet go by. Since you can't get replacements, only option is to get some thin cork material and cut it to size and replace the piece that is in the printer. Stick it down with some double sided tape.

by moe on Aug 7, 2016 at 3:19pm Add comment

Thank you for the answer.

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by fidobre on Mar 24, 2018 at 6:52am Add comment