asked Mar 8, 2016 at 11:43am
Hp HP LaserJet 2420DN

Tray 2 roller.

I was attempting the clean the roller assembly, and got the sensor flag out of position to where the shaft won't line up with the roller. I am a novice at this and want to know how to fix this. "Please Help".

I don't know exactly how you went about it, but here's how to do it. You take the tray out and flip the printer over on its top. That makes access easier. There is a rotating latch on each side of the pickup roller with a pull tab on top. You rotate the left one and slide it onto the drive shaft. Then rotate the right one and slide it off. Then you slide the roller off and you can adjust the arm at that time. Then just reverse the procedure. When you slide the roller back on, wiggle and rotate it until it slides onto the drive shaft. Check the arm function to make sure it is working properly.

by moe on Mar 8, 2016 at 7:39pm Add comment