asked Dec 20, 2015 at 9:06am
Epson Epson Stylus Photo R280

Not printing

Good Morning! I have two Epson photo printers that I love. However, they have both sat for the better part of a year. Cannot get either the R280 or R200 Stylus to print correctly for me; The R280 ink cartridges are all brand and nearly to completely full; I cannot get anything to print. Have tried to check the nozzles, nothing prints; tried a Word document and a photo-nothing; Have gone to the Epson site and downloaded the most up to date driver and utility package for the R280-I have an older Dell (2008) running Windows 7 Professional; No error messages on the screen; Printer has green power light on, nothing else; have made this one the default printer; I think I need to clean the printer head? ANY other ideas?

Regarding the R200-have tried to update the software for that one. Really not sure if this has been successful or not; the photos are printing but very poorly regarding color especially in shadow areas.