mdhasked Dec 10, 2015 at 3:52pm
We have paper jammed in our printer. we have opened all access doors and you cant see any paper. The paper was sticking out where it exits. We tried pulling it and it tore off, it would not move. How can you access this part of the printer?
I don't even try taking them apart. I have a thin flexible plastic stick I shove into the paper path. It usually dislodges the leftover paper scrap. You can use some thin cardboard or a file folder should be stiff enough.
This part of the problem might be the fuser assembly.
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