chrysmasked Dec 2, 2015 at 1:35pm
paper drive wont accept paper
I cannot print a full sheet 8-1/2 x 11 inches. Paper gets pulled to the left and gets stuck in printer.
I always pull the paper out and start over. I can print 5-1/2 x 8 inches only.
Any advice would help. I don't use it that much so do not want to go for a repair or a new machine. Thanks!
There is probably a small scrap of paper stuck at the left edge of the paper path. The paper hits it and skews to the left. The smaller size bypasses it. You need to shove something stiff, like a piece of file folder, down the paper path and attempt to dislodge it.