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asked Sep 7, 2015 at 11:01am
Hp HP OfficeJet 6500A

paper feed

the paper feed mechanism is not longer feeding properly. I can jam a pc. of paper up into the body and if timed just right, the grippers will take it, but would like for it to feed properly. Any suggestions?

Feed rollers are probably worn or covered with dust. You can try wiping them with a damp paper towel if you can reach up in there. If you can't put one sheet of damp paper in and send a print job. The rollers will spin and clean themselves. I do that using rubber rejuvenator and that restores the grip to the rollers for about 6 months or so. One thing you can't do is replace the rollers since there aren't any available.
by moe on Sep 7, 2015 at 12:01pm Add comment