unknown

asked Aug 19, 2000 at 1:14pm
Unknown Printer

PLW NT jam -- pickup? (I'm back...)

A couple of weeks ago I posted about my PLW NT that's jamming. I recovered the printer from the repair shop and examined the symptoms more closely. Previously Moe said

> I need to know exactly where the paper stops. You could have a worn
> pickup assembly. Look at the highest part of the roller and see if it's
> shiny. You can press down on the solenoid plate on the right to release
> the roller so you can turn it. If it makes it to the front of the toner
> cartridge, then crumples, our kit will fix it.

This does appear to be close to what's happening, best as I can tell without pictures, although the roller itself appears to be OK but not turning.

Is there anywhere I can get drawings or pictures so that I know the names of all the parts?

Anyway, the paper just reaches the toner drum and stops. If I stop the printer just when I first hear the paper crumpling, about the top 1/8" of the paper has toner on it. The flap over the drum comes down neatly over the top of the paper when I open the printer. (The area with toner increases to about 3/4" if I wait until the printer stops itself, but by that time most of the sheet is crumpled and pushed up against the drum.

There's a roller which apparently touches the drum and pulls the paper past it. The roller itself looks OK but does not appear to be turning. (It's not shiny -- this printer has done 24,000 pages if that's any clue). I made a mark on the light blue cog wheel that's attached to one end of this roller and tried printing a few pages; the mark was always still in the same place when I re-opened the printer.

Thanks,

Edward Reid

: A couple of weeks ago I posted about my PLW NT that's jamming. I recovered the printer from the repair shop and examined the symptoms more closely. Previously Moe said

: > I need to know exactly where the paper stops. You could have a worn
: > pickup assembly. Look at the highest part of the roller and see if it's
: > shiny. You can press down on the solenoid plate on the right to release
: > the roller so you can turn it. If it makes it to the front of the toner
: > cartridge, then crumples, our kit will fix it.

: This does appear to be close to what's happening, best as I can tell without pictures, although the roller itself appears to be OK but not turning.

: Is there anywhere I can get drawings or pictures so that I know the names of all the parts?

: Anyway, the paper just reaches the toner drum and stops. If I stop the printer just when I first hear the paper crumpling, about the top 1/8" of the paper has toner on it. The flap over the drum comes down neatly over the top of the paper when I open the printer. (The area with toner increases to about 3/4" if I wait until the printer stops itself, but by that time most of the sheet is crumpled and pushed up against the drum.

: There's a roller which apparently touches the drum and pulls the paper past it. The roller itself looks OK but does not appear to be turning. (It's not shiny -- this printer has done 24,000 pages if that's any clue). I made a mark on the light blue cog wheel that's attached to one end of this roller and tried printing a few pages; the mark was always still in the same place when I re-opened the printer.

: Thanks,

: Edward Reid

It sure does sound like you need our inside accordion jam kit. Turn off power and remove the logic board from the rear (2 screws). Remove the 2 screws in front that hold the top on. Remove the top. At the left front of the printer you'll see a white gear assembly with a metal spring sticking out. If the assembly has a crack radiating out of where the spring sticks out, that's your problem.

by moe on Aug 19, 2000 at 7:59pm Add comment
: It sure does sound like you need our inside accordion jam kit. Turn off power and remove the logic board from the rear (2 screws). Remove the 2 screws in front that hold the top on. Remove the top. At the left front of the printer you'll see a white gear assembly with a metal spring sticking out. If the assembly has a crack radiating out of where the spring sticks out, that's your problem.

Bingo! Yup, in fact it's more than a crack -- there's a chunk almost entirely broken off.

Amazing. A few years ago I tried to get this thing apart and never did figure out how. Just to have someone clue me in on where to find the screws is great.

Have placed orders for three different kits ...

Edward Reid

by unknown on Aug 20, 2000 at 11:19am Add comment