unknown

asked Jul 23, 2000 at 7:50pm
Unknown Printer

5L Problem

My printing doesn't seem as "sharp" on my 5L as it once was. I tried a new cartridge but it seems the same. Anyone have an idea what the problem could be and what it would cost to repair ?
I had a 5L last week like that, it was printing with a sort of halo around the bold text and parts were fuzzy and washed out. Turned out to be the scanner assembly. Had an 1100 the same day with the exact same problem, also a scanner. Funny thing is, that's the first time I'd ever seen a scanner assembly do that on any printer and then 2 in one day, both belonging to the same customer. You're probably looking at close to $100 for the part.
by moe on Jul 24, 2000 at 8:03pm Add comment
Questions:
1. Do you have instructions to put in this part ?

2. Do you sell this part ?

- unknown