unknownasked Jul 18, 2000 at 3:17pm
hp 4si mx gives 13.2 error when trying to print legal
Basically what is happening, is the printer thinks that a Letter size piece of paper is going through the printer, and when a certain sensor detects the paper too soon, or sees paper when there shouldn't be, it's shows up as a paper jam, even though it's not physically jammed. The printer's sensors are expecting an 11" long piece of paper, and a 14" piece of paper will make the printer think something's wrong. The same if the opposite happened.