RovastaRasked Jan 10, 2017 at 12:48pm
Paper stuck at halfway
When i start printing, the printer pulls the paper in and it stucks at about halfway, but when i turn it off or press the cancel button (the arrow button) it pushes the paper off without any printing. What could be the problem? Please help, bc i just bought both ink and i don't want them to dry out.
You can try deleting and reinstalling the driver.
It's a start. Since there aren't any replacement parts, not much you can try. Is the carriage moving back and forth?
so you think, it's only a driver issue
yep, and when i installed the new inks, (which are not original btw) it was printed the hp logo with a text, which says the type of the printer, but after that i could not print anything, bc it stucks everytime, and when i cancel the process or turn of the device, the paper come out and the scheduled printing being deleted.
Sorry for my english knowledge :D
i reinstalled the driver, but get the same problem, maybe should i try to use the printer on 32bit os?