Johnasked Dec 20, 2016 at 8:29am
Not sensing toner
My printer keeps telling me that I need to insert a toner, when as a matter of fact the toner in firmly in place. I take it that the sensors related to teh toner are not working. Would you please verify problem? Many thanks.
Toner is detected by a small chip on the outside of the toner cartridge. Try cleaning the cartridge and the mating contacts in the printer.