unknownasked Mar 31, 2000 at 11:51pm
QMS 410 error light
You've been so helpful in the past, I'm hoping you can point me in the right direction again. I've got a QMS 410 in good working condition, I also picked up a HP LJ IIP in non working condition (error 52), assuming the scanner motor was the problem in the HP I took it out of the QMS and put it in the HP, it worked. I put a new scanner motor in the HP, sold it, and returned the old scanner motor to the QMS (I didn't test it afterwards). That was several months ago. A few days ago I needed to use the QMS but I got the "printer error" light after about 10 seconds after turning it on. I assumed I forgot to plug one of the terminals in after the scanner motor swap, pulled it apart but everything seemed fine. Now I assumed that I accidently put the bad scanner motor from the HP in it and threw the good one out. So I picked up another motor, a new one, put it in but I still get the error light. I've rechecked my work, even tried a different cart but I still get the light. Do you have any ideas what I may have done to make the error light come on? I don't hear the scanner motor winding up, but I can't remember if it winds up during the power on self test or not. The fan runs but that's all I get until the error light comes on. This printer also used to have the bottom paper cartridge installed, but I removed it and sold it with the HP, could that be the problem. I appreciate any help you can give,
cracks in the front of the machine when you turn it on and see if you can see the fuser light come on. It could also be a bad density control board. The scanner doesn't spin up until you send a print command to it.